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HRCI The Professional in Human Resources (SPHR) Sample Questions (Q71-Q76):

NEW QUESTION # 71
Which of the following alternative staffing methods would be most appropriate for a company with ongoing yet sporadic needs for a specific job to be done?

A. Intern program
B. On-call worker
C. Seasonal worker
D. Temp worker

Answer: B

Explanation:
Answer option C is correct.An on-call worker is the best solution for situation in which the employer needs the same job to be done on a sporadic basis. This allows the employer to rely on the same person to do the job, reducing training requirements. An intern program
(B)
would not be appropriate because it is a short-term training solution. Seasonal workers
(D)
are generally required only at specific times of the year. Temp workers (A) provided by agencies may not be available when needed because they may be on other assignments. See Chapter 4 for more information. Chapter: Workforce Planning and Employment Objective: Strategic Workforce Planning

NEW QUESTION # 72
A union is performing a jurisdictional strike in front of a construction site. What is a jurisdictional strike?

A. It is a strike through which the union seeks to pressurize an employer to assign all work to its members, rather than to members of non-union workers.
B. It is a strike through which the union seeks to pressurize an employer to agree to the terms of a new contract because the current contract between the employer and the union has expired.
C. It is a strike through which the union seeks to pressurize an employer to assign a particular work to its members; rather than to members of other unions or to the non-union workers.
D. It is a strike through which the union seeks to pressurize an employer to agree to the terms of a new contract although there is already an approved contract in place.

Answer: C

Explanation:
Section: Volume A
Explanation/Reference:
Answer option A is correct.
A jurisdictional strike is an effort by the union to get the employer to assign specific work to the union rather than to other unions or even non-union workers.
Answer option B is incorrect. This isn't a valid definition of a jurisdictional strike.
Answer option C is incorrect. This isn't a valid definition of a jurisdictional strike.
Answer option D is incorrect. This answer is close, but not the best choice. Note that the answer requests all work, not just particular work.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Seven: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-
44149-4, Section III, The US HR Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Labor Relations

NEW QUESTION # 73
As a Senior HR Professional, you must be aware of contracts, laws, and commitments made to employees. Which of the following statements is an example of an express contract that could affect a person's employment?

A. If you quit that position in our company, we'll give you this position here.
B. Either party, the employer or employee, can terminate the employment relationship at will.
C. You'll have a job as long as we're in business.
D. You will do what I say when I say it.

Answer: C

Explanation:
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0470-43096-5. Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Federal Employment Legislation

NEW QUESTION # 74
To which of the following does the balanced scorecard concept not apply?

A. Tie objectives to specific performance measures.
B. Eliminate unnecessary processes to increase customer satisfaction.
C. Set targets for meeting objectives.
D. Measure how objectives contribute to organization goals.

Answer: B

Explanation:
Answer option D is correct.The balanced scorecard ties objectives to performance measurements (A), sets targets (B), and measures how the objectives contribute to organization goals (C). The elimination of unnecessary processes to increase customer satisfaction (D) is the purpose of reengineering. Chapter: Business Management and Strategy Objective: Review Questions

NEW QUESTION # 75
Which of the following standards is the most frequently cited type of OSHA violation?

A. Construction
B. Whistle-blower
C. Agriculture
D. Maritime

Answer: A

Explanation:
Section: Volume G
Explanation/Reference:
Answer option A is correct.
The construction and general industry standards are the most frequently violated-and therefore the most frequently cited-of the four major areas for which OSH provides standards. These areas include general industry, construction, maritime (B), and agriculture (D). Whistle-blower protection (C) is granted under the Sarbanes-Oxley Act.
Chapter: Risk Management
Objective: Review Questions

NEW QUESTION # 76
......

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